Why Does American Girl Keep Covering up Their Mistakes?

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   They've done it multiple times and I feel that it needs to be addressed. A great example of this is when someone posted pictures of a new doll with squishy vinyl. American Girl basically responded by saying that therefore it couldn't be one of their dolls. Don't get me wrong, it easily could have just been in a hot car for a while, but when the doll was clearly American Girl, and them saying that it's not one of their dolls is just stupid. They could have at least responded by saying that they were sorry. Then there is the most recent event of this, when American Girl stated that they new, downward looking eyes, had "more pronounced colors" and were more "lifelike." What about those eyes is lifelike? I've shown it with my Luciana before, pinwheel is supposed to have depth and her eyes don't have that. Also, the eyes are supposed to face forward, not downward like the new eyes. Based off of all of this, I believe that American Girl is trying to cover up their mistakes/bad quality, because they don't want to show that they aren't doing well.

 Thanks for reading!!!
~Ella

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